Computer Specialist

Industry Type Petroleum / Oil & Gas
Functional Area IT - Software
Location of Job Dubai - United Arab Emirates
Job Description
Role : To provide first line support to the company IT system users for general computer, peripherals, data, application and networking problems. Main Duties : Work as part of a team of onsite specialists to be the initial contact for all IT related support requests. Provide IT technical troubleshooting and problem solving skills for system users both onshore and offshore. Escalate support issues as necessary to other members of the Information Management team and external vendors. Manage the build, distribution and inventory of computer equipment, applications and accessories. Maintain the active directory and end-user system access current according to company policies. Track and manage the progress of customer support issues from initial capture to resolution using the available tools. Develop and maintain a current Knowledge Base of known issues and solutions to fully leverage team experience and best practice.

Desired Candidate's Profile

Experience 5 - 8 years
Education Basic - Bachelors in Computer Application ( Computers )
Nationality Any Nationality
Gender Any

Contact Details
Name Joy Alminar-Beley - Recruitment Officer
Email joy.beley@petrofac.com
Website http://www.petrofac.com