IT Supervisor

Industry Type Hospitality / Tourism / Recreative
Functional Area IT - Software
Location of Job Dubai - United Arab Emirates
Job Description
1. Systems administration of entire IT system of the company 2. Virus and spam prevention in all servers (Mail, Database, backup) 3. Regular software (patches) update 4. Responsible for Data securities and data back up 5. To be Accountable for the entire Hotel Operations. 6. To Act as Primary Technology single point of contact between IT Dept. and end users. 7. To Provide Primary support for all Temporary Requisitions, password reset, account maintenance etc. 8. To be Responsible for handling all Inbound Calls and accurately documenting all Support Requests. 9. To Categorize, Prioritize and log all IT inquiries / problems / requests into the hotel management document. 10. To obtain necessary information from users to adequately describe the call. 11. To provide efficient service and information with a touch of professional and courteous attitude. 12. To be primarily responsible for tracking trends, determining issues and providing reporting for root cause analysis. 13. To Monitor activities and ensure that team is working as per the business goals and objectives. 14. To Coordinate and understand requirements from other functions and add value to existing system & processes. 15. Document Management 16. To Document, maintain, issue & track all Temporary IT Requisitions such as Digital Camera, Internet Cards, Laptops etc. 17. To carry out any other tasks as assigned by Management from time to time.

Desired Candidate's Profile
Profile
1.Good Knowledge in hardware, networking and mail software 2.Experience in Hardware & Software Networking, Information Security, Network Administration 3.Administration of Linux and Windows servers 4.Network Security (firewalls, routers, switches etc), Windows Server and Desktop Security
Experience 3 - 6 years
Education Basic - Bachelors in Computer Application ( Computers )
Nationality Any Nationality
Gender Any

Contact Details
Name confidential - confidential
Email AAHR101@YAHOO.COM